experiences

Website Terms and Conditions

Welcome to Curate Hospitality Corp. (“Curate,” “we,” “our,” or “us”). By accessing or using our website (the “Site”) and our services, you agree to these Terms and Conditions (the “Terms”). Please read them carefully. If you do not agree to these Terms, you may not use the Site or our services.

1. Services Overview

Curate specializes in providing bespoke hospitality services, including private chef experiences, event facilitation, and culinary services. Our services are governed by these Terms and any additional agreements made between Curate and the client (“Client”).

2. Client Agreement

When engaging Curate’s services, you will be required to sign a Client Agreement detailing the specific terms of your event. These Terms and the Client Agreement collectively govern your relationship with Curate.

3. Booking and Payment

  • Retainer: A retainer is required to secure your event date and is due within 36 hours of receiving an electronic invoice. The retainer is calculated by 50% of the total minimum number of people and the event and the minimum budget tier. It does not include service charge, taxes, fees (unless selected in proposal) that would be added to the Final Payment.

  • Final Payment: The remaining balance, including any additional charges and a 20% service charge, must be paid on the day of the event prior to its commencement.

  • Non-Refundable Payments: All payments received by Curate are non-refundable.

  • Late Fees: Curate reserves the right to apply a 10% late fee to any unpaid balance.

4. Cancellation Policy

Curate’s cancellation policy reflects the significant time, effort, and coordination involved in planning and preparing for your event. The retainer serves as a non-refundable deposit to secure resources and ensure the quality of your experience. In the event of a cancellation, the following options are available:

Unforeseen Circumstances (“Acts of God”)

Examples: Severe weather, pandemics, family emergencies.

  • Reschedule Your Event:

    • 50% of the deposit will be retained and applied toward a future event.

    • The rescheduled event must follow the same plans and take place on a different date and time.

    • Changes to the original plan may incur additional costs.

  • Chef-Prepared To-Go Catering:

    • Curate retains 75% of the total cost, comprising the retainer and 50% of the remaining payment additional for food preparation & logistics.

  • Cancellation:

    • Curate retains the retainer as a cancellation fee.

COVID-19, Illness, or Last-Minute Cancellations

  • Reschedule Your Event:

    • The retainer will be applied toward a future event.

    • The Client is responsible for new costs of goods for the rescheduled event.

    • The rescheduled event must follow the same plans as the original; changes may result in additional charges.

  • Chef-Prepared To-Go Catering:

    • Curate retains 75% of the total cost of the event (including the retainer) to cover food preparation & logistics.

  • Cancellation:

    • Curate retains the retainer as a cancellation fee.

5. Client Responsibilities

  • Event Location: The Client must provide a safe, clean location where they have the legal right to host the event.

  • Number of Guests: Clients commit to a minimum number of guests when submitting the initial retainer and securing the chef/date. Guests can be added to the event but we need to be notified with 7 days advance. Curate reserves the right to reject additional guests within 7 days of event.

  • Dietary Restrictions: Clients must notify Curate in writing at least seven (7) days prior to the event of any dietary restrictions or allergies.

  • Alcohol: Curate does not sell alcohol. Clients are solely responsible for the behavior and safety of intoxicated guests and agree to indemnify Curate against any liabilities arising from overconsumption.

6. Curate’s Right to Terminate

Curate reserves the right to terminate an event if the Client or their guests act inappropriately, offensively, or harass our staff. In such cases, the Client remains responsible for the total cost of the event.

7. Promotion and Marketing

By engaging our services, the Client grants Curate permission to use event-related images, including the Client’s name, logo, and likeness, for promotional purposes.

8. Independent Contractors

Curate engages independent contractors for cooking, serving, and cleaning. These individuals are not employees of Curate, and we are not liable for damages caused by their actions.

9. Limitation of Liability

Curate is not liable for:

  • Allergic reactions or food-related issues arising from unreported dietary restrictions.

  • Damages or injuries caused by independent contractors.

  • Issues related to alcohol consumption.

10. Indemnification

Clients agree to indemnify and hold Curate harmless from any claims, damages, or liabilities arising from their negligence, intentional actions, or breach of these Terms.

11. Insurance

Clients hosting events are required to carry general liability insurance of at least $1,000,000 and must name Curate as an additional insured.

12. Choice of Law

These Terms shall be governed by the laws of the State of New York.

13. Modification of Terms

Curate reserves the right to modify these Terms at any time. Changes will be communicated via the Site, and continued use of our services constitutes acceptance of the updated Terms.

14. Contact Information

For questions or concerns regarding these Terms, please contact us at:

Curate Hospitality Corp.
Email: info@curatehospitality.com

By using our Site and engaging our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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